1
Community Operations and Executive Leadership
Leads the overall performance of a community, owning resident and family experience, staffing culture, basic P and L, state licensing, and survey readiness in a highly regulated environment.2
Sales, Marketing, and Occupancy
Drives census by managing lead generation, digital and referral channels, tours, move ins, and pricing conversations, converting inquiries into long term residents while keeping pipeline data clean and predictable.3
Memory Care Programs
Designs and runs dedicated memory care neighborhoods, including programming, environment standards, staffing models, and family communication for residents living with dementia or cognitive impairment.4
Resident Engagement and Life Enrichment
Plans and delivers daily engagement, activities, and outings that support physical, social, and cognitive wellness, coordinating closely with nursing, dining, and families to improve satisfaction and retention.5
Dining and Hospitality Operations
Oversees dining service, menu planning, special diets, and front of house experience, balancing resident satisfaction, nutritional standards, food safety, and tight labor and food cost constraints.6
Environmental Services and Plant Operations
Keeps buildings safe, compliant, and market ready by leading maintenance, life safety systems, housekeeping standards, vendor projects, and capital repairs across aging physical plants.7
Home and Community-based Services Leadership
Leads adult day and in home service branches, managing care coordination, scheduling, field staff supervision, and local referral relationships while meeting waiver, payer, and documentation requirements.8
Regional Operations
Oversees portfolios of communities or branches, coaching local leaders, standardizing processes, and turning corporate strategy into field execution across operations, occupancy, quality, and margin.